Summary

In many corporate environments outgoing web requests go through a proxy server in order to provide for security and auditing. FrameFlow remote nodes have the ability to connect through a proxy server.

1. Stop the FrameFlow Multi-Site Monitor Services on the Remote Machine

  1. Press Win + R to open the Run dialog
  2. In the "Open:" drop down, type: services.msc
  3. Press Enter or click OK to open the services window
  4. Right click on the "FrameFlow Multi-Site Monitor Service" service and choose "Stop"
  5. Right click on the "FrameFlow Update Service" service and choose "Stop"

2. Specifying a Proxy Server

To tell FrameFlow Multi-Site to use a proxy server open the "config.ini" file which is found at "C:\Program Files (x86)\FrameFlow Multi-Site Monitor\config.ini" using Notepad and add the following lines at the end:

[Proxy]
Server=proxyserver.hostname.local

For the server name you can use a host name or an IP address, whichever you prefer.

3. Proxy Authentication

Some proxy servers require authentication. If your proxy server needs a user name and password you can enter them as shown below:

[Proxy]
Server=proxyserver.hostname.local
UserName=username
Password=encode:password

4. Starting the FrameFlow Multi-Site Monitor Services

  1. Press Win + R to open the Run dialog
  2. In the "Open:" drop down, type: services.msc
  3. Press Enter or click OK to open the services window
  4. Right click on the "FrameFlow Multi-Site Monitor Service" service and choose "Start"
  5. Right click on the "FrameFlow Update Service" service and choose "Start"

When the FrameFlow Multi-Site Monitor service starts it will replace the password by encrypting it with your installation specific key. Check the "config.ini" file again to ensure that the password was encrypted successfully.