Welcome to FrameFlow's Technical Resources section. Here, you'll find reference guides, articles, and support ticket forms to help you customize and troubleshoot your FrameFlow installation.
Open a Support Ticket |
Log in to our portal and select the Tickets tab to start a new ticket or view the status of an existing one. | Go |
Book a Support Meeting |
Book a slot for an online meeting and speak with one of our tech support representatives. | Go |
Contact Us |
Contact us by email with your questions related to sales and technical support. | Go |
Upgrade to a New Release |
How to install or upgrade your FrameFlow instance to the latest release. | Go |
Get the Licensed Setup |
Looking to upgrade your licensed version? Login to our portal and select the Downloads tab. | Go |
Get the Evaluation Version |
Using our evaluation version? Download the eval again and run the setup. All of your settings will be preserved. | Go |
Security Best Practices Guide |
This document presents a series of best practices for the secure deployment of FrameFlow. | Go |
Event Monitor Reference Guide |
This section of Technical Resources contains a library of resources on every event monitor we offer. | Go |
REST API Reference |
Learn how to get complete access to our monitoring and alerting engines using our REST API. | Go |
Microsoft Teams Integration |
Integrate your FrameFlow installation with Microsoft Teams to send notifications to one or more Teams channels. | Go |
PagerDuty Integration |
Integrate with PagerDuty's event response tools and begin dynamically automating FrameFlow alerts to the appropriate teams of staff. | Go |
Slack Integration |
Integrate with Slack to send notifications to one or more Slack channels. | Go |
Creating an Azure Authentication Profile |
Learn how to set up an authentication profile for your Azure event monitors in FrameFlow. | Go |
Extending Monitoring Timeout |
Learn how to override the default monitoring timeout for your event monitors as a whole and individually. | Go |
Monitoring Using Local Admin Accounts |
Use these steps to begin monitoring using local admin accounts. | Go |
Moving Your FrameFlow Installation to a New System |
View the best practices for moving your FrameFlow installation to a new system. | Go |
Multi-Site Deployment Guide |
Use this guide to deploy your multi-site FrameFlow installation. | Go |
Ports Used for Monitoring |
This article explains the different ports used for monitoring and provides guidelines to help with firewall rules. | Go |
Proxy Servers and Remote Nodes |
Follow the steps necessary to enable proxy server support for your remote nodes. | Go |
Running FrameFlow on IIS |
View the best practices for running the FrameFlow interface on IIS. | Go |
Running PowerShell Scripts with FrameFlow: Best Methods |
Learn the best methods to use when running PowerShell scripts. | Go |
Setting up Azure Email Notifications |
Learn how to set up Azure email notifications and create an app registration linked with a FrameFlow authentication profile. | Go |
Single Sign-On |
Enable single sign-on (SSO) for your FrameFlow installation by integrating with Azure Active Directory. | Go |
Status Control |
Learn how to utilize status control to determine how many failures in a row it takes for event monitors to change their "Success" status. | Go |
Tips for When You Can't Access FrameFlow's Interface |
This article details what to do to troubleshoot problems accessing FrameFlow's integrated web server. | Go |
Troubleshooting IIS |
This article is a troubleshooting guide for common problems with IIS. | Go |
Troubleshooting Performance Counter Monitoring |
Learn how to troubleshoot problems with monitoring Windows Performance Counters with FrameFlow. | Go |