FrameFlow was launched in 2012 with the objective to provide software to help IT professionals make sure their critical systems and network components are up and running.
Since then we have built up a client base composed of world-recognized companies and brands. Our customer base includes Fortune 500 companies, government agencies, hospitals, universities, and hundreds of small and medium-size businesses.
Our world-class customers include Hewlett-Packard, Cornell University, Northrop Grumman, Procter & Gamble, Texas Instruments, Merck, Atlas Van Lines, Trinity University, First Citizens Bank, NHL Players’ Association, and many more.
We worked hard to win their confidence and we’re looking forward to welcoming you onboard as a customer too.
We are a North American company based in Ottawa, Canada, the nation’s capital and most vibrant technology hub. Ottawa is a major technology base for world-class corporations like IBM, Cisco, Adobe, and Shopify and we’re proud to be active members of the local IT community
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Send us an e-mail or use our live chat and the person who gets back to you will be someone who knows the software inside out and can fully answer your questions.
We’re in the Eastern time zone but provide off-hours service for our clients across North America, Europe and the U.K. Support is available for both licensed users and those who are currently using our 30-day evaluation version.
If you have questions, drop us a note and we’ll get back to you quickly with the answers you need.
FrameFlow is software that helps you to make sure your critical systems are up and running.
It lets you configure tests that run 24×7 against your servers, switches, routers, web sites, services, applications, and other IT assets. If any system fails a test or crosses a threshold, FrameFlow has multiple ways to alert you including by e-mail, SMS text message, or even a voice telephone call to your cell or landline.
FrameFlow gives you full control to configure the tests that you need and set the thresholds that define when you will be alerted.
FrameFlow is easy to deploy, easy to manage, and easy to use.
Just download our evaluation version and run the setup. You install FrameFlow on just one system and from there it can monitor all of your IT assets. Even better, you don’t need to install anything on the systems being monitored. FrameFlow is lean and fast. It will run on almost any system and even runs great on a virtual machine.
Here are a few things that set FrameFlow ahead of the pack:
Agentless Monitoring: You never need to install anything on the systems being monitored. Instead, FrameFlow uses industry-standard protocols like SNMP and WMI to perform its monitoring operations.
SNMP Monitoring: FrameFlow’s EasySNMP technology makes SNMP monitoring a breeze. With just a few points and clicks you can monitor bandwidth, interface status, and even catch incoming traps. SNMP monitoring has never been easier.
Effortless Multi-Site Monitoring: With FrameFlow you can monitor systems at multiple remote sites, all through one web-based console. It’s the perfect solution for organizations with distributed IT systems or for managed service providers (MSPs) who want to provide monitoring services to their client base.
100% Web-Based Console: The FrameFlow interface is modern, elegant, and easy to use. It includes dashboards that give you an at-a-glance view of network status and reports that provide long-term views of system operations. FrameFlow even supports multiple users with different levels of permission so you can provide the right level of access to the right members of your organization.
FrameFlow can be used to monitor network systems running on any platform including Windows, Linux, and other operating systems that support standard Internet protocols. It can also monitor other types of network devices such as routers and switches. FrameFlow itself runs on all 64-bit versions of Windows that are currently in active support by Microsoft.
For most monitoring configurations we suggest a minimum of two CPU cores, 2GB of RAM, and 20GB of available disk. For larger monitoring configurations, with 1000 or more devices being monitored, we recommend additional disk space and high-performance storage using SAN or SSDs.
A lot depends on your monitoring configuration, so drop us a line if you have questions and one of our techs can help you to select the optimal specs.
No restarts are necessary. You can install and uninstall without even having to log off.
Yes! FrameFlow runs very well in a virtual machine and is fully supported in that configuration. For really big monitoring configurations, with more than 1000 devices, you might consider a dedicated system but even then with a bit of tuning a virtual machine works great.
FrameFlow is completely agentless which means you never need to install anything on the systems being monitored. FrameFlow uses standard protocols like WMI, SNMP, SSH, and others to connect to the systems being monitored without the need for agents or anything else.
Yes. Just use the Add/Remove Programs section of the Control Panel to start the uninstaller. Unlike other uninstallers, ours will completely remove the evaluation version and you won’t need to restart your computer either.
Extreme scalability is one of FrameFlow’s strengths. We have customers monitoring 10,000+ systems from a single FrameFlow instance running on modest hardware. Our high-performance monitoring core scales as your monitoring configuration grows.
Yes. FrameFlow includes built-in support for remote monitoring at multiple sites all through one web-based master console.
At each remote site, you install the FrameFlow remote node on just one system. That remote node can monitor tens, hundreds, or thousands of systems at the remote site. It calls home to your master console over secure HTTPS/SSL to report monitoring results and pick up changes to the monitoring configuration. It’s easy to deploy and easy to manage.
It’s the perfect solution for organizations with distributed IT assets or managed service providers (MSPs) who want to provide monitor services to their client base.
Yes, just go to our download page and you’ll find a link to our 30-day evaluation version.
Yes. The evaluation version of FrameFlow includes all of the monitoring features included in the licensed edition.
No problem at all, just contact us and we’ll send you the instructions to extend your evaluation.
Your monitoring configuration will be paused and all your settings will be saved. Once you’ve placed an order, you can resume your monitoring and you’re right back where you were before.
If you place your order through our web site using a credit card, in most cases your order will be processed within a matter of minutes. If you wish to pay using a purchase order (PO), our ordering system fully supports that too and will prompt you for the necessary details. Orders placed using a PO take a bit longer because we need to contact your finance staff, but turnaround time is usually still less than 24 hours.
We accept Visa, Mastercard, Discover, and American Express.
Yes, no problem. There’s an option in our ordering system to say you want to use a PO and it will prompt you for the required details. Orders placed using a PO take a bit longer to process because we need to contact your finance department to confirm payment terms and invoicing options.
Yes, definitely. FrameFlow has tons of options for monitoring Windows systems. You can monitor CPU, bandwidth, memory, drive space, event logs, services, and much more. You can check the availability of SQL Server databases, make sure Exchange is delivering mail, monitor changes in Active Directory, and much more. You can even run custom PowerShell scripts and integrate them with FrameFlow’s monitoring and alerting engines.
Yes! You can use FrameFlow’s System Health event monitor to track CPU, memory, drive space, and bandwidth. You can watch individual files for changes and warnings based on content. You can even run custom scripts and interpret the results, generating custom alerts and data that will appear in graphs and dashboards.
Yes, FrameFlow includes HTTP/HTTPS event monitoring. It can make sure that your web site is responding, ensure that specific text is present on your pages, warn if error messages are present, check page download speeds, and much more. It has everything you need to ensure that your web sites are alive, communicating, and serving the correct data.
FrameFlow has robust SNMP monitoring. You can monitor bandwidth, processes, and uptime all through an easy-to-use set of monitors that hide all the ugly details of SNMP. Or you can roll up your sleeves and poll any SNMP OID or symbolic value using our generic SNMP event monitor. You can even use our SNMP Trap event monitor to catch traps from your SNMP gear, filter them and alert only on the important ones.
Send us e-mail or use our live chat and the person who gets back to you will be someone who knows the software inside out and can fully answer your questions.
We’re in the Eastern time zone but provide off hours service for our clients across North America and in Europe and the U.K. Support is available for both licensed users and those who are currently using our 30-day evaluation version.
If you have questions, drop us a note and we’ll get back to you quickly with the answers you need.
Visit our technical support page. There you’ll find options to contact our support staff.
If you have an active FrameFlow subscription license, you can upgrade at any time by logging into our customer portal and selecting the Downloads tab.
All new perpetual FrameFlow licenses include 1 year of technical support and upgrades. After the first year, you can keep using the version you have or you can renew for another year for 20% of your license cost.
If you choose to not renew the support and maintenance for your perpetual license, you can let it lapse for up to two years. During that two-year period you can renew again with no penalties or catch-up fees.
After two years without support or maintenance, your license will be retired. You can continue to use the version but to restore your support and maintenance, a 50% reactivation fee applies.