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Technical Resources

Moving Your FrameFlow Installation to a New System

Moving Your FrameFlow Installation to a New System

This article explains how to move your FrameFlow installation to a different system. These instructions assume that your licensed FrameFlow installation was installed in the default location of “C:\Program Files\FrameFlow” and that file sharing on the new system is enabled. Also it assumes that you have already downloaded the licensed version of the FrameFlow setup and your FrameFlow license file.

1. Install FrameFlow on a Different System

Using the FrameFlow licensed setup, install FrameFlow on the new system. Run both the setup and the configuration utility.

2. Stop the FrameFlow Service on the Original System

Press Win + R to open the Run dialog
In the “Open:” drop down, type: services.msc
Press Enter or click OK to open the services window
Right click on the “FrameFlow Service” service and choose “Stop”
Right click again on the “FrameFlow Service” service and choose “Properties”
Repeat this process for all other FrameFlow services
Change the “Startup type:” to “Manual” and click OK

3. Stop the FrameFlow Service on the New System

Press Win + R to open the Run dialog
In the “Open:” drop down, type: services.msc
Press Enter or click OK to open the services window
Right click on the “FrameFlow Service” service and choose “Stop”
Repeat this for all other FrameFlow services

4. Migrate the Data from the Original Installation

Press Win + E to open Windows Explorer
Navigate to “C:\Program Files\FrameFlow”
Right click on the “Sites” subfolder and choose Copy
Navigate to “\\DifferentMachine\c$\Program Files\FrameFlow”
Right click on the “Sites” subfolder and choose rename. Rename it to “SitesOld”
Press Ctrl + V to copy the “Sites” folder from the original installation

5. Migrate Settings and Preferences

Press Win + E to open Windows Explorer
Navigate to “C:\Program Files\FrameFlow”
Right click on “config.ini” and choose copy.
Navigate to “\\DifferentMachine\c$\Program Files\FrameFlow”
Right click on “config.ini” and choose rename. Rename it to “config.ini.old”
Press Ctrl + V to copy the “config.ini” file from the original installation

6. [Optional] Copy Scripts used by the “Run a script” Notification Action

Press Win + E to open Windows Explorer
Navigate to “C:\Program Files\FrameFlow”
Right click on the “Scripts” subfolder and choose “Copy”
Navigate to “\\DifferentMachine\c$\Program Files\FrameFlow”
Press Ctrl + V to copy the “Scripts” folder from the original installation. Choose yes if you are prompted to merge the folders.

7. [Optional] Copy Sounds used by the “Play a sound” Notification Action

Press Win + E to open Windows Explorer
Navigate to “C:\Program Files\FrameFlow”
Right click on the “Sounds” subfolder and choose “Copy”
Navigate to “\\DifferentMachine\c$\Program Files\FrameFlow”
Press Ctrl + V to copy the “Sounds” folder from the original installation. Choose yes if you are prompted to merge the folders.

8. [Optional] Copy Custom SNMP MIBs

Press Win + E to open Windows Explorer
Navigate to “C:\Program Files\FrameFlow”
Right click on the “MIBs” subfolder and choose “Copy”
Navigate to “\\DifferentMachine\c$\Program Files\FrameFlow”
Press Ctrl + V to copy the “MIBs” folder from the original installation. Choose yes if you are prompted to merge the folders.

9. [Optional] Copy Custom Templates

Press Win + E to open Windows Explorer
Navigate to “C:\Program Files\FrameFlow”
Right click on the “Templates” subfolder and choose “Copy”
Navigate to “\\DifferentMachine\c$\Program Files\FrameFlow”
Press Ctrl + V to copy the “Templates” folder from the original installation. Choose yes if you are prompted to merge the folders.

10. Start the FrameFlow Service on the New System

Press Win + R to open the Run dialog
In the “Open:” drop down, type: services.msc
Press Enter or click OK to open the services window
Right click on the “FrameFlow Service” service and choose “Start”

11. Update Remote Node Configurations (For Multi-Site Configurations Only)

On each remote node, edit the file “config.ini” in the “C:\Program Files\FrameFlow” folder.
Edit the “MasterNode” value to point to the new installation.

12. Finished

You can now uninstall the original FrameFlow installation.

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